If you are in the business of customer service, I really do think your language skills should at least parallel a two-year-old. Even if you are only a virtual entity.
Yes this seems obvious enough …we need to be able to adequately communicate with those handling our business. But I ask you this, can’t we expect more?! Like how about someone behind the counter that can problem solve. So when a problem arises, instead of standing there with a blank face and offering “I don’t know what to do now” , at the very least they can go get their manager!!
Okay, ahem…I have collected myself…a very recent experience left me fuming because not only was the person incompetent I had two crying kids with me at that moment. Done venting, sorry Emily.
Yes this seems obvious enough …we need to be able to adequately communicate with those handling our business. But I ask you this, can’t we expect more?! Like how about someone behind the counter that can problem solve. So when a problem arises, instead of standing there with a blank face and offering “I don’t know what to do now” , at the very least they can go get their manager!!
Okay, ahem…I have collected myself…a very recent experience left me fuming because not only was the person incompetent I had two crying kids with me at that moment. Done venting, sorry Emily.
Glad to supply the forum.