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September 9, 2010

If you are in the business of customer service, I really do think your language skills should at least parallel a two-year-old. Even if you are only a virtual entity.

Are my standards too high?

2 Comments leave one →
  1. Mareva permalink
    September 9, 2010 11:19 am

    Yes this seems obvious enough …we need to be able to adequately communicate with those handling our business. But I ask you this, can’t we expect more?! Like how about someone behind the counter that can problem solve. So when a problem arises, instead of standing there with a blank face and offering “I don’t know what to do now” , at the very least they can go get their manager!!

    Okay, ahem…I have collected myself…a very recent experience left me fuming because not only was the person incompetent I had two crying kids with me at that moment. Done venting, sorry Emily.

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